Jim Goode, President and Chief Operating Officer
Jim Goode joined American Innotek in January 2015, bringing a wealth of management experience to the company. Before joining American Innotek, Mr. Goode was Vice President of Client Solutions for APAC Customer Services, Inc., responsible for client relationships, driving organic growth and managing performance for clients within their communications vertical.
During his tenure at AP Labs, Mr. Goode served as Vice President, Corporate Development, where he was responsible for marketing, sales and customer service. After AP Labs was acquired by Kontron, Mr. Goode was retained to help lead the post-merger integration and ensure achievement of financial goals. Prior to AP Labs, Mr. Goode was Director of Customer Lifecycle Management for AT&T Mobility, where he was responsible for improving the customer experience and customer retention in all sales touchpoints in the greater Los Angeles market. Mr. Goode also served as Director of Customer Operations for Cingular Wireless, Director of New Account Services for AT&T Wireless and Director of Operations for LA Cellular Telephone Company.
Mr. Goode earned a master’s degree in business administration from the University of Southern California and a bachelor’s degree in accounting from Illinois State University.